Telephone Banking User Guide
Call 706-743-BANK (2265) locally or dial 1-877-TCB-0411 to access Telephone Banking toll-free. (For Login help, call 706-743-7821)
Select what type of information you are seeking via Telephone banking.
Press 1 for Account Information and Funds Transfer
Press 2 for Bank hours and locations
Press 3 for Telephone Banking help
Choose the type of account on which you are inquiring.
Press 1 to log in with your Checking/Savings account
Press 2 to log in with your Loan account
Press 3 to log in with your CD/IRA account
Enter the account number (Login ID) followed by the # symbol.
Enter your security code for this account followed by the * symbol (Default codes will be the last four digits of the primary account holders SSN. This code must be changed from the default to four digits of your choice the first time you sign-on.)
Choose the action you wish to take on the selected account.
Press 1 to Inquire on Accounts (See step 7)
Press 2 to Transfer funds (See step 8)
Press 3 to Change your security code
Press 8 to Return to the Previous Menu
Press 9 to Repeat this menu\
Inquiring on Accounts
Select the specific account for which you need information, system will list all available accounts.
“Number of memo-posted transaction for the selected account”
Press 1 for list of Memo-posted transaction
Press 2 to continue to Other inquiries
“Available balance (live) for the selected account”
Press 1 for Balance Information
Press 2 for recent Withdrawal Transactions
Press 3 for Most Recent Deposits
Press 4 for Most Recent ATM Transactions
Press 5 for Information on a specific transaction
Press 6 for Interest information
Press 8 to Return to the previous menu
Press 9 to Repeat this menu
Funds Transfer Management
Select the account you wish to Transfer funds out of. (List of accounts to choose from will be given)
Select the account you wish to Transfer funds into. (List of accounts will be given)
Enter the amount to Transfer in dollars and cents (example: Press 1-0-0-0 to represent $10.00)
Review the Transfer details
Press 1 if details are correct and you wish to proceed with Transfer
Press 2 if details are incorrect and you wish to make changes