Security Awareness

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The Commercial Bank takes the protection of your personal information very seriously.  We will NEVER request personal information including account numbers, passwords, personal identification or any other confidential customer information by email or text messaging.  Customers should never give out any information that the bank already has in response to a call, text, or email.  If you contact us, we may verify the last four digits of your Social Security Number to confirm your identity, but we will never contact you and ask for your debit/credit card number or your full Social Security Number.

Online Banking Security

The Commercial Bank uses multi-layered security that includes user id, passwords, secure access codes, machine identification and additional protections to ensure your online banking experience is safe and secure.

Identity Theft

Identity theft is a serious crime in which people try to illegally use your personal information for their own gain.  Information like your name, address, date of birth, Social Security Number, online banking passwords and PINs, credit and check card numbers are keys to your financial information.  When scammers obtain your confidential information, they can charge expenses to your accounts, create new accounts in your name, or use your personal information for other illegal purposes.

If you suspect identity theft, contact The Commercial Bank at 706-743-8184.

Listed below are some legitimate websites that provide valuable information for protecting yourself from internet scams, email scams, identity theft and fraud.

Federal Trade Commission
www.onguardonline.gov

National Cyber Security Alliance
www.StaySafeOnline.org

FDIC Consumer Alerts
www.fdic.gov/consumers/consumer/alerts/index.html

United States Department of Justice
www.usdoj.gov/criminal/fraud/websites/idtheft.html

Federal Trade Commission
www.ftc.gov/bcp/edu/microsites/idtheft

Credit Bureaus:

Equifax
www.equifax.com

Report Fraud: 800-525-6585

Write: P O Box 740241
Atlanta, Georgia 30374-0241

Experian
www.experian.com

Report Fraud: 888-397-3742

Write: P O Box 2104
Allen, Texas 75013

TransUnion
www.tuc.com

Report Fraud 800-680-7289

Write: P O Box 1000
Chester, Pennsylvania 19022

Notice: The Commercial Bank is not responsible for and has no control over the subject matter, content, information, or graphics of the web sites listed above.